Learning and Instruction: Online Help
Tips and Tricks
If you’re having trouble accessing a database, try turning off VPN!
The reason? Most of the Libraries' databases use an IP authentication method and VPN will interfere with the EZproxy authentication process. Therefore, if you use the VPN service, it may be necessary to turn VPN OFF while accessing the Libraries' databases, electronic journals, and other subscription-based electronic resources from off the UB computing network through the EZproxy server.
For help connecting from off-campus, consult our guide Off-Campus Access.
Please note: Always start your research from the University Libraries website to ensure authenticated access to subscribed databases and other materials!