Q: Can I download the entire book?

A: That depends on the provider and their specific rules and permissions. Each provider has it's own specifications for use that patrons are required to follow. Patrons can find these specifications in the Ebook usability chart in this Libguide or on the provider's platform page. 

Q: Where can I find the rules and permissions for an EBSCO title?

A: Access the ebook through the library catalog and in the ebook title look for the menu on left side to find publisher permissions.

             

Q: Where can I find the rules and permissions for a ProQuest title?

A: Access the ebook through the library catalog and in the ebook title look for the menu in the center under Availability to find publisher permissions.

    

Q: What is a PDF?

A: Portable Document Format. PDF is a file format that provides an electronic image of text or text and graphics that looks like a printed document and can be viewed, printed, and electronically transmitted. To read a PDF on your device, a PDF reader is required. 

Q: What is an e-Pub option?

A: Electronic Publication. An ebook file format supported by many e-readers and compatible software is available for most smartphones, tablets, and computers.

Q: Why can't I access an ebook title?

A: There can be many reasons for denied access, always make sure you are logged into your UB Libraries account. You must be logged in for full access to electronic materials. Also the title may be in use by another patron, if the title has 1 user access or 3 user access and all of the checkouts are in use, you could be denied. You may have to try again later when another patron has logged off.

Q: Why isn't there an ebook available for my title?

A: There is not an ebook option for every title available in print. As an institution of higher education we only acquire ebooks licensed for institutional usage.  Ebooks that are available on Kindle or Nook are not always available for institutional usage. 

Q: Can an ebook be used for course reserve?

A: Yes an ebook can be used for course reserve but it will not work in the exact same way as a print course reserve. An ebook checkout time cannot be limited to a 2 hour or 4 hour check out time. Check out times for ebooks vary according to provider and cannot always be edited or altered. The preferred provider for ebooks is ProQuest, the only provider that allows some editing of checkout time. With ProQuest check out times can be limited to 24 hours and downloads can be turned off keeping the books from being tied up for too long. Ebooks work best for course reserve when there is unlimited user access, providing constant access to everyone, but that is not always a purchasing option. 

Q: Are there limitations to chapter downloads in Ebooks?

A: For ebooks with access/loan restrictions, if you download chapters of an ebook, access will not expire and is not      subject to loan periods.  There will only be limits on how many pages/chapters you can download. 

Q: Can I place a hold on an Ebook?

A: Only EBSCO will allow you to place a hold (request) on a book that is being used.  Requesting or downloading an EBSCO ebook requires you to create an individual EBSCO account.  Once the book is released, you'll receive a notification. 

Q: Can I renew an Ebook?

A: On the EBSCO platform only, you can renew ebooks.  For all other platforms, you cannot.  If you need the same title after the check-out period expires, check it out again and, if downloading, download it again.