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Learn Anywhere: Help Resources

Whether you are on campus, remote or somewhere in between, this guide offers you tips and resources to help you have a successful learning experience at UB.
Last Updated: Jun 5, 2024 1:34 PM

Help Resources

UB has a variety of resources to help you navigate any issues you might come across during your time as a student.

Academic Advisors

Academic advising is a vital collaborative relationship important for student success. All UB students are assigned a professional academic advisor based upon their major and/or affiliation with a scholarly community, program or athletics. Students can view their advisor in Navigate or via the HUB Student Center.

Advisors offer a personal connection to the university and assist students with a full range of services, resources and support. (See Academic Advising Syllabus (PDF).) Students are encouraged to meet with their advisor early and often—at least once a semester until graduation.

International Student Services

International Student Services provides resources and advocacy for international students at the University at Buffalo.

These services include:

  • Monitoring government regulations as they relate to international students and are responsible for UB’s institutional compliance
  • Facilitating training and programming that espouses our ideals of diversity and inclusion
  • Empowering international students to be active participants with regards to visa regulations and maintaining their status so that they can be successful in their academic pursuits at UB

Tutoring & Academic Support Services (TASS)

Tutoring and Academic Support Services (TASS) helps undergraduate students raise the bar on their classroom performance by providing resources that open doors to academic success. TASS sets a new standard for academic support at UB, where you’ll find that asking for help is one of the smartest things you can do.

According to their website: "When you work with one of our tutors, you’ll find new ways to approach your studies and gain strategies to overcome the rigors of college-level work. We offer services to meet these needs and more. These services are free to all undergraduate students."

Center for Excellence in Writing (CEW)

The Center for Excellence in Writing (CEW) supports writers across all sectors of the UB Community. Using a people-centered approach, the consultants at the CEW engage in active listening practices to create positive, perspective-sharing-relationships among all units of the university. 

Among their core values, they believe the following: "Each writer is unique; each writing situation is singular. Instead of a one-size-fits-all approach to writing consultations, through active listening, we attempt to meet each writer at their point of need. The writer’s text is ultimately their own, so our practices seek to preserve the writer’s authority over their own text, while at the same time helping them to successfully navigate the academic situations which will draw them closer to achievement of their goals."

You can use their scheduler to make a virtual appointment with a consultant. Please note that their hours change per time of the semester. 


Workshops and Events

Don't forget to get to know your own department's website. Most have their own calendars and lists of upcoming events.

Food Support and Emergency Funds

Emergency Funds

UB Emergency Funds have different options for an array of situations to help connect students to emergency funding.


UB Information Technology (UBIT) helps students with technological help regarding:

  • Your UBIT name
  • Connecting to Wi-fi on campus
  • Your email account
  • Any hardware standards needed on your device
  • Duo two-step authentication to provide security
  • Software and apps provided by the university
  • UBbox (cloud storage)
  • and much more

For more information, visit the Student Technology Guide. You can also Get Help with IT Services by submitting a ticket.


Need Help? Chat with a Librarian!

For general or quick reference help, chat with a librarian 24/7 here! You can also contact librarians via text and email.

We are always available to help.

Experiential Learning Network (ELN)

In 2017, the Experiential Learning Network (ELN) emerged as a dynamic space for high-impact experiential learning at the University at Buffalo. Situated centrally, within Academic Affairs and Undergraduate Education, the ELN works with students and faculty from across the University to incubate new offerings while supporting student access and engagement.

You can explore the Project Portal for more information about current opportunities for research and community projects.

UB Learns ePortfolios

So your professor told you to set up an eportfolio in UB Learns. Here are some resources that can help:

Counseling, Health and Wellness

UB Resources

Don't miss the Student Wellness Calendar of Events for great one-off and recurring events!

UB Health and Wellness have details on the medical care and mental/emotional well-being services and resources available at UB.

UB Health Promotion supports student well-being and academic success by building a healthy campus culture.

Be sure to check out the Student Life guide to Stress Management and Prevention.

UB Counseling Services can help and offers these tips for the current situation:

State Resources

Mental Health Crisis Line: Residents of New York State can schedule a free appointment with a mental health professional by calling 1-844-863-9314. 

Career Services

At Career Services, you'll find career planning experts who are excited to help you. Whether you're a freshman trying to decide on a major or a graduate student searching for a job, Career Services can help you plan for a fulfilling career and meaningful life.