Delivery+ Support: Pickup & Delivery Options
All Delivery Options
The Delivery+ Service offers several pickup and delivery options. Please use the tabs above for more information about each option.
For all digital material, such as book chapter scans or journal articles, you will receive digital delivery to your UB email.
For physical items, you can:
Pick up your book on campus in a library from a hold shelf- Pick up your book on campus from an express pickup locker outside of the library
- Have your item delivered to your home
- Have your item delivered to your office
Digital Delivery
You will receive digital delivery for any item that is available electronically. This includes:
- book chapters
- journal articles
When an electronic item is ready, you will receive an email with a link to view the item in your library account page.
When clicking on that link, you will be directed to your library account at library.buffalo.edu. You may be prompted to login if you are not already signed in. Upon signing in you will be taken to a page listing all of the articles you've received within the past 30 days. You are able to click "view" you see the article. At this point you may save it to your personal computer. Articles and book chapters are deleted from the library's computer servers after 30 days, so please download the PDF to your personal device as soon as possible.
On Campus Pickup
There are two options to pick up items on campus. You may either choose to pickup items inside the libraries or at an express pickup locker. Please note:
| Items Held For: | Checked Out to You? | Locations | |
| In-Library Pickup | 10 days | No - must check out the item at desk or self-check kiosk |
Abbott Library (South Campus) |
| Locker Pickup | 5 days | Yes - items automatically loan to you when the locker opens |
Diefendorf Hall (South Campus) |
In-Library Pickup
You may choose to pick up physical items, such as books, at the library of your choice. Please note:
- Items are held for 10 days before being returned to the shelves or lending institution (if not UB-owned).
- Items must be checked out at the service desk or with the self-checkout kiosk; they are not already checked out to you.
- Law Library pickups are limited to those affiliated with the Law School.
To select an in-library pickup option, choose the name of the library you would like in the drop-down menu when placing your request.
Locker Pickup
You may choose to pick up physical items, such as books, at a pickup locker of your choice. Please note:
- Items are held for 5 days before being returned to the shelves or lending institution (if not UB-owned).
- Items loan to your account automatically when your locker opens.
To select a pickup locker option, choose the name of the locker you would like in the drop-down menu when you place your request.
Personal Delivery for Students
All students have two addresses in your HUB Student Center, permanent and local. For some students who live in Buffalo year-round, these are the same. However, if you are not local to Buffalo you will likely have two different addresses:
- Permanent: your home outside of Buffalo
- Local: a dorm or apartment near Buffalo. This may be a duplication of your permanent address.
When choosing a personal delivery option, be sure you are selecting the right one! When sending items for personal delivery, our library software pulls the address from your HUB account. Please be sure your addresses are up to date before placing a personal delivery request.
To have a book delivered to your permanent address, choose "Permanent (Student)" (below in green). To have a book delivered to your local address, choose "Local (Student)" (in red below). Please double check your choice before hitting submit!
Personal Delivery for Faculty & Staff
Faculty and Staff may choose to have their items delivered to their on campus office or their home address. When sending items for personal delivery, our library software pulls the address from your HR file. Please note updating your address in the online directory does not update your address with HR. To change your home or office address, please contact your departmental secretary, Human Resources officer, or visit the Administrative Services Gateway.
To have a book delivered to your office, choose "Office (Faculty)" (in red below). To have a book delivered to your home, choose "Home (Faculty)" (in green below).
